We hear this question often, unfortunately, it's not always the easiest to answer. Every company may run a different set of checks and each check's information is gathered differently. Most checks are returned within 3-6 business days.
To help get faster turn around times, fill out the Vetty information correctly as soon as you receive the "Get Started" email. You can use your Vetty Verified profile to track your progress, view what checks are being ran and submit any additional information needed.
Once the information is filled out, we receive the information for the Social security number trace, National Criminal Database, Sex Offender Registry and Terrrorist Watchlist within 30 minutes. The County Criminal Check depends on the counties you have lived in within the past 7-10 years. This information can come back within 1 day to over a month. Due to the COVID-19 pandemic, there have been courthouses that were closed and are now very behind on returning files to background check vendors. You can view a list of known court delays here.
It is also possible that we are waiting for a past employer or your educational institution to get back to us and confirm your employment or education. You can assist us by emailing firstname.lastname@example.org with any supporting documentation like a transcript or previous company w2.