Information and other Guides

Bulk Upload

If you wish to upload many candidates into Vetty with one easy step, you can use the Bulk Upload ...

State Criminal Availability

Not all states have Statewide searches available. Here is the list of states where a Statewide se...

Steps for taking Adverse Action

Step 1: Send a Notice for Pre-Adverse Action After completing a background check that results in ...

Billing Process and FAQ's

This article will help you understand the Billing process for Vetty and answer any frequently ask...

COVID 19 Vaccine Tracker

Due to the new OSHA regulation requiring non-vaccinated employees to be tested regularly for COVI...

Court Delays

Due to external factors like COVID-19, weather, new legislation and others, there are county dela...
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Integration Partner Documentation

Creating an API Key for an Integration

You may want to connect Vetty with a 3rd party system via API. Many of Vetty's partners have buil...

Fountain Integration

Fountain is the high-volume hiring platform empowering the world's leading brands to streamline a...

Greenhouse Integration

Jump to section: Adding a web hookCreate a Harvest API keyManaging API PermissionsCreate Custom O...

Lever Integration

What is covered in this article:  Setting up the integration How to disable the integration How t...

Frequently Asked Questions

What is Adverse Action?

What is Adverse Action? In the context of background checks, Adverse Action is any action you tak...

How to Change a Candidate Email?

If your candidate hasn't received the email invitation and reminders Vetty is sending, there is a...

How do I stop or cancel a Background Check?

In Vetty, there is no way to delete a candidate from the system. However, you can Archive the can...

How do I manage user permissions?

Inside Vetty, user roles grant unique levels of access for teammates for each stage of the backgr...

How can I check on the status of a candidate?

Inside Vetty, this is not complicated.  Sign into Vetty, search for the candidate and select thei...

What are various statuses of a check?

  Pending Candidate: We are waiting for the candidate to fill in their information (Legal Name, ...
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