Information and other Guides

Billing Process and FAQ's

This article will help you understand the Billing process for Vetty and answer any frequently ask...

COVID 19 Vaccine Tracker

Due to the new OSHA regulation requiring non-vaccinated employees to be tested regularly for COVI...

Court Delays

Due to external factors like COVID-19, weather, new legislation and others, there are county dela...

How to Start a Background Check

If you are a client of Vetty, there are a few ways to start a background check on your candidates...

Types of Checks Offered by Vetty & Definitions

IDV - Identity Document Verifications (IDV) compare the candidate-provided selfies, and governmen...

Integration Partner Documentation

Fountain Integration

Fountain is the high-volume hiring platform empowering the world's leading brands to streamline a...

Greenhouse Integration

Jump to section: Adding a web hookCreate a Harvest API keyManaging API PermissionsCreate Custom O...

Lever Integration

What is covered in this article:  Setting up the integration How to disable the integration How t...

Frequently Asked Questions

How to Change a Candidate Email?

If your candidate hasn't received the email invitation and reminders Vetty is sending, there is a...

How do I stop or cancel a Background Check?

In Vetty, there is no way to delete a candidate from the system. However, you can Archive the can...

How do I manage user permissions?

Inside Vetty, user roles grant unique levels of access for teammates for each stage of the backgr...

How can I check on the status of a candidate?

Inside Vetty, this is not complicated.  Sign into Vetty, search for the candidate and select thei...

What are various statuses of a check?

  Pending Candidate: We are waiting for the candidate to fill in their information (Legal Name, ...

What's the process of a background check?

It's a simple question, with a complicated response.  Here's how we like to explain it.   A backg...
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