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  1. Vetty Support Guide
  2. Candidate Resources
  3. Frequently Asked Questions

Frequently Asked Questions

  • How long does the background check take?

    We hear this question often, unfortunately, it's not always the easiest to answer. Every company ...
    • Morgan Rowley
    • Updated October 13, 2021 03:17
  • What does IDV Fail Mean?

    Your background check may show the status IDV Fail.  This means that the Identity Verification f...
    • Morgan Rowley
    • Updated February 04, 2022 06:36
  • My background check is complete, now what?

    Immediately after your background check is complete, the company or service provider that request...
    • Subrat Nayak
    • Updated October 20, 2021 21:32
  • How should I prepare for my background check?

    It's very simple—have and provide the correct information, quickly.  We recommend you to pay clos...
    • Subrat Nayak
    • Updated October 13, 2021 03:25
  • What types of ID's can I use for my ID Verification?

    In Vetty, packages that include Identity Verification (IDV) will accept state-issued Driver's Lic...
    • Subrat Nayak
    • Updated October 13, 2021 03:26
  • Why do I need to give you my SSN?

    Your SSN is used as a foundation of the background check and powers the SSN Trace and Address His...
    • Subrat Nayak
    • Updated October 13, 2021 03:27
  • What should I do if I can't remember all the details about my past employment or education?

    Please provide the most accurate information possible as we will be comparing the information you...
    • Subrat Nayak
    • Updated April 09, 2020 16:48
  • What do I need to bring to a drug test?

    For a drug test, you are required to bring your driver's license, or legal ID and your "Donor Pas...
    • Subrat Nayak
    • Updated October 13, 2021 03:31
  • How long does a drug test take?

    Drug screening results generally return results within 3 to 7 days. UPDATED 10/12/2021: Due to ex...
    • Subrat Nayak
    • Updated October 13, 2021 03:34
  • How do I submit a document?

    You may need to upload a document into Vetty to complete your background check. Uploading the doc...
    • Morgan Rowley
    • Updated October 13, 2021 03:24
  • What's the status of my background check?

    For the direct line of sight and up-to-date information, log into your Vetty Profile at applicant...
    • Subrat Nayak
    • Updated February 04, 2022 06:34
  • Will an expunged record show up on my background check?

    If a record has been expunged (a record that is officially sealed by a judge) properly through th...
    • Subrat Nayak
    • Updated October 20, 2021 22:48
  • How do I dispute the results of my background check?

    You can dispute a charge directly through your Vetty Profile.  Here is what you need to do:  1st...
    • Subrat Nayak
    • Updated October 20, 2021 21:35
  • How do I view a copy of my background check?

    To download a copy of your full background check, sign in to your Vetty Profile at https://applic...
    • Subrat Nayak
    • Updated February 04, 2022 07:34
  • I disputed a charge, now what happens?

    When you submit a dispute, Vetty reviews and validates the information on the report in question....
    • Subrat Nayak
    • Updated April 09, 2020 16:56
  • What does "Review Needed" mean?

    A "Review Needed" status means that your background check report is complete and it returned info...
    • Subrat Nayak
    • Updated April 04, 2022 18:16
  • What type of information is included in a background check?

    Checks that are ran on employers can differ from employer to employer. The most common employment...
    • Subrat Nayak
    • Updated October 13, 2021 03:02
  • Why is my background check taking a long time?

    Background checks take 1-4 days on average, depending on which checks are being ran. You can log ...
    • Subrat Nayak
    • Updated February 04, 2022 06:50
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